TicketWardenDeliver a heavy-duty, strictly isolated, and custom-branded help desk experience for your corporate B2B clients. Equip your engineering and support teams to handle critical escalations with precision SLA compliance.
Guaranteed database-level partitioning with strict tenant scope enforcement. Cross-company visibility is blocked completely by default.
Customise each client portal with dedicated brand colours, custom logos, and subdomain routing to perfectly match corporate identity.
Enforce contractual client response and resolution times with automated priority and severity based timers and breach warnings.
Ingest client emails instantly via webhooks, automatically creating and routing tickets to technical or support departments.
Dedicated interfaces for Customers, Support Agents, Department Supervisors, and System Administrators with comprehensive audit logging.
Full chronological timeline on all ticket events, internal vs. public comments, and extensible JSONB attributes for custom fields.
Indicative pricing in South African Rand (ZAR / R). Early beta partners receive grandfathered founder rates.
Ideal for growing technology teams establishing their first dedicated B2B client help desk.
Engineered for established SaaS teams managing multiple corporate clients with customized branding.
Heavy-duty infrastructure for enterprise support operations requiring high-volume compliance and custom fields.
Join our private beta cohort to test early builds and influence the feature roadmap.
